Privacy Policy
Last updated: 08/05/2026
1. Overview
Elysée Maison (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how personal information may be collected, used, and managed when you visit the Elysée Maison website (“Site”).
2. Information We Collect
As a marketing and informational website, Elysée Maison collects limited personal information, which may include:
Contact details, such as your name, email address, or phone number if you choose to submit an enquiry or booking request
Technical information, including IP address, browser type, and general website usage data collected automatically when visiting the Site
Sensitive information, including health records or payment details, is not collected directly through this website unless voluntarily provided through secure consultation or booking processes.
3. How Information Is Collected
Personal information may be collected:
Directly from you when completing enquiry, booking, or contact forms
Automatically through website analytics tools and standard browser technologies
4. How Your Information Is Used
Information collected through the Site may be used to:
Respond to enquiries and communications
Manage bookings or appointment requests
Improve website functionality and user experience
Comply with legal or regulatory obligations
Elysée Maison does not sell personal information to third parties and does not use your information for unsolicited marketing communications.
5. Disclosure of Information
Personal information may be disclosed to trusted third-party service providers who assist in operating the website or booking systems, including hosting, analytics, or scheduling providers.
These providers are expected to handle information appropriately and in accordance with applicable privacy obligations.
Information may also be disclosed where required by law.
6. Overseas Disclosure
Some third-party service providers used by Elysée Maison may store or process information outside Australia. Where this occurs, reasonable steps are taken to ensure personal information is managed consistently with the Australian Privacy Principles.
7. Cookies & Analytics
This Site may use cookies and analytics tools to better understand website usage and improve user experience.
These tools may collect anonymised information regarding website activity. You may disable cookies through your browser settings if preferred.
8. Data Security
Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
While efforts are made to maintain secure systems, no method of internet transmission or electronic storage can be guaranteed as completely secure.
9. Retention of Information
Personal information is retained only for as long as reasonably necessary to fulfil the purpose for which it was collected, or as required by law.
Where appropriate, information will be securely deleted or de-identified.
10. Access & Correction
You may request access to personal information held by Elysée Maison and request corrections where information is inaccurate or outdated.
Requests may be made using the contact details provided below.
11. Complaints
If you have concerns regarding the handling of your personal information, please contact Elysée Maison directly and we will endeavour to resolve the matter promptly.
If you remain dissatisfied, you may contact the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner
Phone: 1300 363 992
12. Changes to This Policy
This Privacy Policy may be updated from time to time. The most current version will remain available on this Site, with the date of the latest revision noted above.
13. Contact
Elysée Maison
hello@elyseemaison.com.au
+61 435 843 629
Suite 31, 86-88 Water Street, South Toowoomba QLD 4350